Hi my 8KX arrived today courtesy of DHL. Box arrived nicely packed and no signs of damage.
I did a clean install of the latest PiTool (no previous version has been installed on my PC since I last did a fresh clean install of Windows 10) and I downloaded the latest 8KX firmware.
Loading PiTool my 8KX is showing as Disconnected - despite being plugged into my one of the DisplayPorts GFX card and two USB 3 ports on my mobo. The red light is on on the headset itself so it’s for sure got power. When I click on Guide it won’t let me click on “Next” when selecting either USB or power cable.
I’ve tried swapping both the DisplayPort and USBs to alternate ports on my GFX card and mobo but that doesn’t seem to make a difference.
Can’t see a way to update the Pimax firmware in PiTool (at least not without getting PiTool to see the headset first).