I’m getting a 8KX replacement due to black screen issue in 114Hz mode.
I was told I can’t get a shipping label but the support doesn’t know why.
@PimaxQuorra could you please check why I can’t get a shipping label, Ticket Nr. 12080
The address I was provided is:
Address: Ecosphere(Homebox les pennes) 645 Route de Calas RD 543, 13240 Septèmes-les-Vallons
I haven’t seen that “RD xxx additional street information” before (i googled it but examples of French addresses doesn’t seem to include that information).
This is the online form to create a label but I’m not sure if I’m supposed to put the"RD 543" after the street name
and the resulting label:
Anyone from France or Pimax, could you please confirm if that’s how you would send the package ?
Or should I just not include the “RD 543” ?
I don’t wanna send the package if the address isn’t formatted correctly since it ends with 2 numbers.