I’ve launched a support ticket (#8085) but was wondering if anyone had worked through this issue before.
I updated my graphics card drivers recently which caused my Artisan to stop working. No video was being passed through to the displays, although it was recognised by PiTools with no errors displayed and tracking was working. The LED on top of the headset was a constant red.
Looking through the forums, people had remedied this on other headsets by using the Dfu tool to flash the p2.dfu file in the Pimax install directory. I gave it a go, but now my headset is not recognised at all and the LED is a constant white.
I’ve tried pretty much everything I can find on this forum but nothing seems to be working. I’ve just re-installed Windows 10 to see if that would help but no dice.
Has anyone worked through this before with success?