I have no idea what is going on. I shut off my pc for several days over the weekend. When I returned, my pimax 5k+ will not power on. I’ve switched cables (I have two) to no avail. The diagnostic simply says I am not plugged in, which is not true. When plugging in or unplugging the unit’s power I hear the “found new hardware” sound, so the pc is finding the device. Can I return this thing for servicing somehow? Right now it’s a big expensive paperweight. Oddly enough, I can still get sound from the headset. The display will not power on nor will the light bar light. Please help. Thanks in advance community.
PS: The unit is always stored when not in use and has never been dropppped.