Index controllers and base stations (PLAN F) - have now begun delivery to addresses throughout the United States and will quickly be followed by Canada, European countries, Australia, New Zealand and Japan. NOTE: We are only capable of shipping to regions where Valve can also deliver these devices. Our processing speed for shipment of Index controllers and base stations is continuing to improve dramatically.
You have information there only on the “F” plan.
I have a question about the delivery of Index controllers and stations according to the “B + E” plan.
- When will the Index controllers and stations be delivered according to the B + E plan?
- In the item “European countries” is also Russia?
- The fact is that Valve does not sell its products to Russia, in particular Index and its accessories.
But I have placed an order with “B + E” back in November 2019.(upgrade to 8KX + controllers and Index stations).
Will I receive an index package?
Before ordering, I had a conversation with @Matthew.Xu, who confirmed sending Index accessories me to the Russian Federation.
Nevertheless, in our country, index sets are ordered through intermediaries in the USA without any problems.
Will you send them to me as a patron under the B + E update plan, especially if I already ordered and I was given information that I will receive them? (Despite the fact that I live in a country different from the country where Valve delivers.)
This is a very important question for me, otherwise I would have already ordered stations and controllers from Valve for a long time through an intermediary in USA.
Please answer what should I do now.