I recently got a Pimax 5k+ (in an artisan box by accident) and everything was working fine except a failed .264 firmware update when i first plugged it in. Support sent me firmware 267 to use, which as been working fine. I was on pitool 261 beta and that was working fine as well. The moment i updated today to the stable .262 version of pitool, this message comes up and closes down pitool. “Device Detected as illegal, please contact after sales service…”
Anyone know what the issue is? Could it be a mismatch on the firmware somehow?
EDIT: It ends up they’re storing serial numbers in their servers now and if it happens, it must be updated on their end.