Forum notifications being spam filtered due to invalid SPF

You have duplicate SPF records:

v=spf1 include:_spf.atlassian.net ~all
v=spf1 include:spf.mxhichina.com include:_spf.atlassian.net ~all

The second one is correct and includes the forum mail server, but because the first one gets loaded, gmail is spam filtering any notifications sent by the forum.

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Hi there, thank you for your feedback. I have forward the problem to the IT department and they will fix it.

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This is still broken.

https://mxtoolbox.com/SuperTool.aspx?action=spf%3Apimaxvr.com&run=toolpage

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3 months later this still hasn’t been fixed even though it would take 2 minutes.

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Just a reminder that it’s 2020 and this is still misconfigured. With the forum move you probably want to change the email sender to match, but please make sure you also add a valid SPF record.

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@PimaxUSA: Might want to look into this (not sure who to tag?) as this will cause mails sent being marked as spam as @WhoIsRich says.

EDIT: Tagging @PimaxQuorra as Kevin is most likely pretty busy these days :smile:

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Hello WhoIsRich,

Our team has fixed the problem you stated.
Thank you for pointing out the mistakes we made.
Much appreciated on your help.

Sincerely,
Quorra.Pimax