I got a new firmware today from support to fix my 114hz upscale problem,but dfu.exe doesnt reconize my pimax 8kx?

I did get today a new firmware to try to fix the black eye while in upscale mode on the pimax 8kx,but the dfu.exe doesnt reconize my 8kx.

But my pimax connects normal to my pitool and i can play games without a problem

probabyl forgot to task the pitool services.

what do you mean? can you explain please…

Make sure no pitool service is running. So end all processes on the Taskmanager of pitool exes.

i tried it,but thats not working also