After forwarding the (from Pimax “forgotten”) documents to the custom I received this:
DUTIES & TAXES 26,00
OTHER CUST.PAPERWORK 0,00
HANDLING CHARGES 23,00
BROKERAGE FEE 37,00
VAT BROKERAGE FEE 8,88
DELIVERY ORDER FEE 25,00
VAT DELIVERY ORDER FEE 6,00
What a joke!! The value is 60,- (Backer-Box) and I have to pay 126,- € ??
First of all: I still don’t get the point, I have to pay for A GIFT!
Or does anybody give a gift to a friend with the words: “this is your gift, but you owe me 126,- € for customs!”
No way, Pimax! You fooled us enough with empty promises, making us wait and even lying to us!
Without us - THE BACKERS - you never could have build your products! Keep this in mind!!!
And please stop talking about (quote from your email “We believe we will be better and keep the competitive in the world.” Simply do it!!
Sorry, but I’m really angry and dissapointed after so many years putting my trust in Pimax.