I am calling on any relevant personnel at Pimax to give the backer community a CLEAR breakdown on the plastics of the 5k+ vs the ruggedized vs the current 8k+ and X.
My understanding is that the current 5K+ is being assembled with what I would call the third iteration of plastics, where all the other aforementioned products are the fourth (or later). Given the amount of RMA’s and general discontent among the community here, it’s clear that Pimax has considered the 5k+ build quality problematic and iterated a newer version to address this and other ergonomic issues.
Given that most of the community is pretty unsatisfied with the current offerings of this convoluted “upgrade” program, one place where we might meet at a middle ground is this build quality issue. I would propose a recall for anyone who wants it to have their gen1 headsets brought to a proper standard. Alternatively, given that many backers here are technically proficient in one domain or another, give the option of mailing us the updated plastics where we can do the work ourselves. If it makes Pimax ownership more comfortable, offer this option with the stipulation of a discontinued warranty. Along with the updated plastics, I think it would be the right thing to give backers the option of the new cowl.
Once the stretch goals arrive, then what backers would have is a headset made to the proper intended standards. The sole divider between the 5k+ 8k and 8k+ would be the displays- which is what I would think Pimax would want. At that point most people can put the relative costs there and there alone. Backers can make better decisions on whether to upgrade or not. It also will help close the book on this kickstarter.
QUESTIONS FOR PIMAX.
Please delineate the difference in plastics between the 5k+/8k vs ruggedized variant and 8k+/x
Has Pimax discontinued the 8k. If so, why?
Will Pimax discontinue the 5k+ or upgrade it
I think the community would very much like a statement- preferably a video- from Robin Weng. I personally want a confirmation that Robin Weng has read this.