As a Kickstarter backer, I recently went and upgraded the MAS included in my backing to a Deluxe MAS through the steps outlined here:
So I was given a coupon of $119.95 for the price of the original MAS I would be receiving and a coupon of $100 for my 8k to 5k+ conversion that I did. I used both of these at checkout to cover the $219.95 cost, but was prompted to pay an additional $35 for shipping.
If I chose not to do this upgrade, the shipping on my MAS would have already been covered by the kickstarter, correct? Why should choosing to upgrade suddenly require me to pay this shipping cost? Surely shipping on the Deluxe MAS vs the original MAS is practically the same.
I brought this up with pimax support but they are insisting that I have to pay the $35 shipping charge now that I am upgrading to the Deluxe MAS. This seems a little scummy to me, am I wrong here? Would I have to pay shipping on the original MAS had I not chosen to upgrade?