More Pimax Problems with Eye Tracking

Went to buy the eye tracking with the coupon from the backer website, and it says the coupon is expired.

Why does every single thing this company does fail? Like, nothing ever runs smoothly.

The choice of first come first serve for the eye tracking purchase to backers was a mistake, and then a disaster. And then more problems, now that the coupon doesn’t work. And that there are multiple websites for your orders. I can’t even see where my eye tracking order is. And it’s also not tied to my backing, or my upgrade, because they are different websites for what has to be a terrible reason.

Who is responsible for all of Pimax incompetence, over and over?