Need support, but https://work.pimaxvr.com:8080/servicedesk/customer/portal/5 not working

Need support, but https://work.pimaxvr.com:8080/servicedesk/customer/portal/5 not working
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also no one answers to my emails since march 19th 2020.

whats going on here?

@pimaxquorra

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That’s a link to the old system.

This seems newer:
https://www.pimax.com/pages/contact

Brings You here:
https://support.pimax.com/en/support/home

You should also be able to login when You’re at the shop and see new tickets:

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thank you, DrWilken,

finally got an answer email. hope this works now.
otherwise I need to open a new support ticket over the link from DrWilken.

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