Need update status of RMA headset ?!? ticket #20518

everything is in the title

Rma or 8k(+/X)?

If RMA then @Konger or @Matthew.Xu can likely look into your ticket.

If 8k+ then shipping starts in Jan 2020 to EU.

RMA 5k+
3 months and still no working headset back!!!

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Okay sorry to hear that.

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Me too, my 1st headset was replaced (because of cracks) by a defective unit. Technical support team approved replacement 3 damn weeks ago, it took only 2 days for this unit to be delivered to their destination. This situation pisses me off.

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But you still got the 8K you won at the contest don’t you :stuck_out_tongue_winking_eye:

No, I sold it to buy index controllers :wink:

Sorry for the inconvenience. We will deliver the headset for you this week.
Thank you for your support.

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Good and I will remind you :smirk::blush:

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Finally got a tracking number, thank you. So sad to have to yell to have things done.

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Headset received and working, ty.
I experience more distortion than with the 1st 5k+ but that’s another story.

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