We have a number of developments to update and share with you.
First of all, we have some good news about the new Pimax 8K X. The new panel of the second version arrives this week and will enter a new round function of testing. After the test, we will share with you the latest progress.
Also, we have implemented some improvements to the existing Pimax 5K+ & 8K products. Since the shipment began last year, the quality issues of Pimax 5K+ and 8K have always been our concern. We immediately began extensive analysis of returned device to both refine the manufacturing process and institute improvements. To that end we have some good news to share:
1. Packaging and Material updates :
a.Packaging: We found that some issues were caused during transport and developed a new packaging design that is much more resilient and passes a higher standard shock drop resistance test.
b.Fabric Headstrap: We have fine-tuned the existing strap to ensure a more comfortable wearing experience.
c.Mask bracket & Face cushion : We have implemented new design and more comfortable materials that are more likely to achieve the best viewing distance.
d.Nose pad: According to your requirements, we can increase the design of the nose pad to solve the light leakage and improve the wearing comfort.
2. Other Production and product improvements:
a.Cable Improvements : (This relates to the flickering pixel and “snow” effects some have experienced.) We have analyzed the cause which turned out to be mainly due to the proper effectiveness of the conductive shielding effect. We have found that some special cases (different computer configurations and environments) are the main causes of this issue, and we have asked supplier to enhance the shielding performance of the Cable. We rigorously screen and test the cables and closely monitor the factory assembly process to eliminate this issue.
b.Facecushion : We are optimizing the ergonomics of the face cushion and the new face cushion is more suitable for the face and more comfortable to wear;
c.Headphone jack improvements: We have improved the headphone jack with much higher soldering strength and it now passes a rigorous test where it can withstand more than 3,000 insertions and removals;
d.Housing issues : This issue was a low probability issue where the housing mating points on some of the assemblies contained microfractures that were due to the cooling and deburring process not the thickness of the plastic. We have implemented much more rigorous standards for the cooling and deburring process and are implementing further improvements on how the housings are mated;
e. Optical Detection: Now we have imported Automatic Optic Detection equipment for QA phase into the production line. The function of this equipment is to more accurately detect lens issues such as dead pixels and avoid manual detection of omissions.
3.Pimax Accessory Progress:
- a. Pimax Controllers : The latest prototypes will arrive in July and we will announce the test results and progress after the test has completed. Special Note : Our plan is to manufacture the Sword and Sword Sense controller designs for many years. Because of this it is important these devices are more than competitive with other marketplace offerings. As always with Pimax we take into account feedback we see across the VR marketplace and we realize how important it is we get our Pimax controllers “right”.
b. Rigid Audio Headstrap : This has now entered the verification phase for ergonomics and the compatibility between built-in speaker and external speaker have been improved/adjusted.
c.Lighthouse 2.0 Base Stations : The base stations are currently in production and we plan to bundle the base station with the controllers due to shipping costs.
d.Hand Tracking Module : The company that produces the hand tracking module (Leap Motion) was unable to deliver as they were being purchased by ULtraHaptics. We are happy to report that UltraHaptics is restarting production of the module but this transition has taken some time. They have committed to maintaining and expanding the hand tracking ecosystem.
We have neglected you for quite some time due to the work on products , module s and accessories. We clearly have not share d with you enough information on the current company situation time ly manner and we apologize for the impact.
We are very excited about VR and our small (but growing) team couldn’t have gotten as far as we have without the help of Pimax backers and the VR community.
Finally, a big THANK YOU to everyone for being so supportive over the years , we couldn’t have done it without you.