I preordered the 8KX on November 1st and requested to cancel it only a few days later when I discovered it would not arrive until March 2020.
After a lot of back and forth with Pimax support through email, I am still unable to cancel my order and get a refund. I initiated a chargeback on my credit card after my cancelation request was continually ignored.
I am told I can cancel at any time on the website, but this appears to be untrue. Please cancel my order immediately and give me a refund. This whole situation is incredibly embarrassing for Pimax.