Pitools does not show the index controllers and other problems

My right controller shows a white light but does not show up in tools. Pressing one button at a time does nothing. The right control does not show the index but the one with the ring on top and does nothing. Just updated to the new version of tools updating from inside tools gave me errors. Del. old tools first. I haven’t updated PE as of yet. What type of cable do the controllers use if I want to replace one? A UBS on one side is that a mini UBS on the other side?