The newest Pi-tool bricked my headset. Not only will the new Pitool not recognize my headset, I am unable to get it to be recognized with any prior version either. I have tried flashing the firmware on 2 other PC’s as others have suggested, with the same result. My headset is no longer recognized by any PiTool, but it is recognized by Windows under Devices. I can successfully flash any version of firmware, but the headset is still not recognized by PiTool afterward. Any help would be greatly appreciated.
UPDATE: So as it turns out, there was a heck of a coincidence going on. I have a custom extension cable on my 3 in one cable. Apparently, the connection where the display port extensions plug together were just loose enough to cause an issue - even though they were taped together. And this happened at the exact time I upgraded PiTool. So I naturally thought the issue was the PiTool upgrade. Pimax - Please accept my apology for blaming PiTool.