Plan A upgrade 8k+

Hi, I´ve upgraded to 8k+ but sally.huang told me that I have to pay the freight (80$), but I can´t see my order in my pimax´s account and I don´t know how to pay this. (I can only see my comfort kit order)
Can you help me @PimaxQuorra?

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Hello Beatet,

Can you try to log in your account at this Store?
If still unavailable to check it, please notify us.

Have a nice day.

Sincerely,
Quorra.Pimax

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I´m logged and it doesn´t appear (The 8k+ order)

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Hello Beatet,

Can you share us the ticket number/ SO ?
We will assist you to solve the problem.

Sincerely,
Quorra.Pimax

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Hi, my order number is SO10172

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Hello Beatet,

We did forward this to the CS team, Sally will contact you shortly.

Have a nice day.

Sincerely,
Quorra.Pimax

All correct! Thanks a lot

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Hello Beatet,

Did Sally contact you upon your request?

Sincerely,
Quorra.Pimax

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yes, everything ok. Thanks a lot

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