Production Update Discussions Jan 29/2019

You sure make it sound so simple… It isn’t. There are a lot of stages to QA for complex devices like these which contain lots of parts that can require careful review and calibration like gyros, optics. backlights, lcd panels, waterproofing and much more. A lot of parts will pass full QA until they get to the next stage. For example heat, and motion can contribute to stuck pixels. (stuck pixels are often very different from dead pixels).

Quality control for these products do happen at the factory but when you get into the assembly stages, testing and calibration stages you ultimately wind up doing time consuming fully assembled tests at the end.

I always find it interesting when people casually say throw more people onto a project or get them “qualified”. How can you qualify somebody on electrical assemblies that didn’t exist before? You can’t… It takes time and lots of repetition.

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I know, but i was refering to the double check they do. As i understand it they post the headsets from the factory to some kind of officespace where it accumilates, unpack it–check–repack.Maybe there are less steps necessary , can be more streamlined and time effective…

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I agree there will be less steps after the process gets more mature. But most likely that will take them a bit because you have to weed out any rework and assembly issues problems along the way.

FYI stuck pixels can often develop even after passing several QA checks. Weeding that sort of thing out is what the early process is all about.

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Definitely had that happen before and then they had the gall to charge an “additional handling” fee.

EDIT: Not that the alternatives are much better.

I have also had issues with Fedex when shipping from China. A crate (larger than 1m^2) would bounce back and forth between different China offices for a week before finally shipping… to the wrong country.

DHL isn’t a great option either since they are basically non-existent in the US.

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I often get goods from USA for some resen you sell all the best gear for what I won’t. Wheels and parts for my 4x4 truck . Or military backpacks and power tools for my trade . But I insist on them using DPD if they don’t use them I don’t pay .

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@anon74848233 Can we get a update on batch 3-5? Any ETA to warehouse and individual shipping?

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why is not it producing 8K?

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Thank you! @anon74848233

More people have picked the 5K+ and possibly due to supply issues. (LCD panels might be delayed)

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With these DOA/pixel issues, maby they should slow down on the 5k? :stuck_out_tongue:
It seems they get faster when there’s only 1 model to focus on building maby as well.

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@anon74848233 can you please explain the lack of 8K production? I would hate to think that my choosing the 8K will result in even longer wait times.

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…it’s great to see raising production numbers, BUT…

Seriously, this is a big question perhaps there is a hardware problem? We encountered lots of 5K+ with dead/stuck pixels over the last few days. Pimax is ramping up the production of the 5K+ though. So, is Pimax sure, that there is no quality problem with the panels they get from their supplier? Has this „issue“ been investigated thoroughly? Sadly no official answers have been given yet to these questions by Pimax! What is Pimax‘ statement to this topic? @anon74848233 @Pimax-Support

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When there are 500 + units delivered we will get a clearer picture of what quality control is actually like. Hopefully the current faulty units are just a result of the fine tuning of there mass production and testing process . The dead pixels are a major concern .

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Ok so from the looks of things by end of December they will make 3000 headset and probably 1500-2000 shipped. Guessing preorders are going to start late january. Again i hope the software will be ready and the dead pixel issue is fixed before preorder start shipping.

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By my rough calculations, my headset will be built on Dec 24 or thereabouts. Too bad I can’t have it shipped overnight.

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It’s not to late to call Santa :santa:

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Unfortunately, I’m way too old to believe in Santa. Actually, I’ve been Santa, posing for pictures with kids and pets (for charity, not for pay).

I can do a very convincing “Ho Ho Ho, Merry Christmas!” in “Santa’s” voice. :santa: :open_mouth:

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…I guess, at least some of us backers hope, that the dead pixel issue will be solved before the preorders will begin…

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vid or it didn’t happen :wink:

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