Thanks for your advice. @neal_white_iii
The service desk can click “support” on banner of forum for backers who has issue need to be solved.It will be much easier to find service desk
PM Sean and me will reply post in tags"Issue" and “order” more frequently.Cause these plugins help us to find issues more easily for us to reply.And these tags can help forum members find the topics they are interested in more easily
Service desk will reply and solve the issues faster than before.
We will keep doing these things better and serve