So people from the forum. I’m finally not getting a refund as I got the following reply from a ticket I had to open as I didn’t get any further answer nor instructions from @Lenny or @Amy.
Could you please confirm this is correct as other people in the same situation as me in Spain are paying 40USD less than me still?
This is the reply I got after posting the ticket:
"I’m sorry maybe our colleague didn’t explain it clearly.
Your order number is SO9563,Backer Upgrade Plan A + Plan E (Vision 8K X(Deluxe Audio Headstrap), Opt Out of All Your Stretch Goals Except Your Eye Tracking Discount)
Full Package Upgrade(Headset&Controller&Base Station).
You bought a 8K X headset and a set of base station&controller.Because it is delivered separately, the freight will be higher.
The cost of shipping the 8K X headset is $80,the cost of shipping the base station&controller is $35,total is $115,so i can’t apply a refund of shipping fee for you.
Thanks for your support and understanding.