"Shipment exception" = The smell of trouble?

Yup, I got my tracking number a few days ago. Good times!
It did get picked up by FedEx in Shanghai, but hasn’t moved since. I don’t like the look of that exclamation mark… and “shipment exception” sound bad too.

I figured it might be one of the cases with the address issues at FedEx we’ve been hearing about.


Eight bells and all is well

Not going so well after all. Asked FedEx to look into it.


Maybe you can send the tracking number / order number to us via PM, we gonna ask the logistic team to take a look at this abnormal issue.


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Thanks Q. I asked FedEx about it and pretty soon it started moving again (in the right direction).

Arrived a few minutes ago. Package looks good… I’ll unbox later tonight :v: