May 13th, 2021
We have selected the DMAS tester group and notified them. This test is to determine if the version we are currently producing produces high enough quality audio to move into full production.
Tester group samples should be available in only a short time and ship quite soon.
Sword Controller Progress
The most recent set of samples exhibited no technical issues and we’re moving to the next phase. The changes we have been making have revolved around the position of the controls and small changes to the shape.
Backer Box Shipment
We believe we have fulfilled all the backer box commitments where we have confirmed addresses. The few remaining deliveries are where the shipper rejected the address as invalid or shipments that were returned to us.
If you are a backer who did not opt-out of the backer box but have not received your package please submit a ticket immediately with the following information:
Please submit a ticket to our support team (link), use the following title:
“Backer #xxxx Backer Box Address Verification”, please include following information within the ticket:
Backer Number :
Phone contact :
Important Note: Those who have not verified their address before October 31st , 2021 will not be able to receive a Backer Box shipment.
Message to our Muslim member :
Eid Mubarak to you and your family! May this Eid bring nothing but joy and peace for all. Have a safe and Happy Eid day!
Your Pimax Team.